A design journey is more than the final record of project work. We believe that open sharing of reflections and thought processes leads to better dialogue, which in turn leads back to effective design.
We ask a lot of really good questions.
We are highly engaged active listeners.
We are team players of the highest order.
We will be in the middle of the action.
We consider the deeper consequences.
We communicate with a capacity for capturing the emotional component that can ease or obstruct a process of change.